永州雷棺物联网科技有限公司

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Analyst/Sr analyst - Information Management

更新日期:2018-03-24
工作經(jīng)驗(yàn):
無(wú)要求
最低學(xué)歷:
本科
招聘人數(shù):
若干
語(yǔ)言要求:
無(wú)
工作性質(zhì):
無(wú)
薪資范圍:
1.5-3萬(wàn)/月
職位類別:
工作地點(diǎn):
廣州市
分享到:
職位描述公司簡(jiǎn)介

工作職責(zé)

Data & Information Management The Data and Information Management Team (D&IM) provides a wide spectrum of services covering data management, big data discovery, management information & insights, campaign and customer contact management, digital analytics, risk management reporting, customer segmentation, customer analytics, etc. Globally, there are 3 Data and Information Management teams with two of them in India and one in Guangzhou, China. The latter supports 15 markets in the Asia Pacific Region.

There are 4 functions in D&IM. The individual we are recruiting will be working in one of these 4 functions:

Campaign & Contact Management:

- Support the execution of marketing campaigns and building event triggers to target the right customers with right offers via right channels so as to deepen customer relationship and drive business revenue.

- Actively explore, innovate and enhance process flow of campaign management to maximize revenue, effectiveness and efficiency.

Management Information & Insights:

- Provide regular and new management information reports and dashboards to track and monitor product performance and understand customer dynamics.

- Provide insights based on research and analysis to assist business partners to optimize opportunities and minimize business risks.

Data Management:

- Design and implement data models and data solutions to enable new data sources to be effectively used for reporting and analysis.

- Lead Extract-Transform-Load (ETL) from internal and external systems to relevant data-mart to for analytical, targeting and management information purposes.

- Update and maintain data dictionary, build data management policy and framework, ensure data updates are complete, accurate and consistent.

Data Governance:

- Define business definitions and KPIs, and ensure consistent definitions are used across business functions.

- Review and update data governance policy and ensure updated policy is implemented across the region.

- Develop and update data quality dashboards and monitor data quality and assist in remediating data quality issues.

- Work with the Data Services department to ensure that there is a robust governance process for the management or Group Reference Data.


任職資格

- Degree holder with major in Computer Science, Engineering, Quantitative Analysis, Numerical Science or business-related discipline.

- For Senior Analyst, at least 2 years of working experience preferably in banking or finance or insurance industry.

- A highly numerate, analytical and logical individual who is independent, self-motivated and a team player.

- Good problem solving skills and affinity to work with business stakeholders.

- Good oral and written communication and presentation skills in English and Chinese.

- Microsoft Office skills

- Technical skills preferred:

Programming Skills: VBA, SQL, SAS, R & R Studio, Python, C++, Jupyter Notebook

Business Intelligence tools: Qlikview / Qliksense, Cognos, Tableau

DBMS: Teradata, MS SQL, Oracle, DB2

Technology exposure: Pega, Celebrus, Tealium, Adobe Analytics, Cloud Technologies and other related products, etc.

聯(lián)系方式:

公司網(wǎng)址:http://www.hsbcglobalresourcing.com
公司地址:廣州市天河區(qū)天河路381號(hào)太古匯辦公樓2座第17層
聯(lián)系電話:0757-85830715


匯豐環(huán)球客戶服務(wù)(廣東)有限公司秉承匯豐集團(tuán)理念,始終將優(yōu)質(zhì)客戶服務(wù)擺在公司發(fā)展的首位,依托先進(jìn)的科技設(shè)施和雄厚的人力資源,實(shí)現(xiàn)服務(wù)的專業(yè)、規(guī)模和最佳化。持續(xù)多年的優(yōu)質(zhì)服務(wù)為匯豐環(huán)球在同行業(yè)贏得較高的聲譽(yù),隨著匯豐環(huán)球規(guī)模化不斷發(fā)展,匯豐環(huán)球中國(guó)營(yíng)運(yùn)中心現(xiàn)在有超過(guò)10,000名金融服務(wù)人員的專業(yè)團(tuán)隊(duì),為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)(如香港、英國(guó)、美國(guó)、加拿大、日本、中國(guó)、新加坡和澳門(mén)等)提供和分析數(shù)據(jù)、收款付款服務(wù)、客戶中心等多項(xiàng)服務(wù)。同時(shí)榮獲許多榮譽(yù)稱號(hào),其中包括廣東最佳業(yè)務(wù)外包公司、廣東省服務(wù)外包示范企業(yè)、中國(guó)服務(wù)外包十大在華跨國(guó)服務(wù)供應(yīng)商、技術(shù)先進(jìn)企業(yè)、商務(wù)部重點(diǎn)聯(lián)系企業(yè)、A級(jí)納稅人稱號(hào),并且已連續(xù)五年獲得香港呼叫中心協(xié)會(huì)年度大獎(jiǎng)–離岸業(yè)務(wù)金獎(jiǎng), 廣東省企業(yè)500強(qiáng)等。

匯豐環(huán)球客戶服務(wù)(廣東)有限公司

  • 企業(yè)性質(zhì): 三資企業(yè)
  • 業(yè)務(wù)范圍: BPO
  • 所屬行業(yè):外包服務(wù)
  • 公司地址:廣州市天河區(qū)天河路381號(hào)太古匯辦公樓2座第17層

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